Resources

Articles

• Reflections from Button 2025: Content design in a government context by Micheal Foley
• Why AI Needs UX by Neeti Sanyal
• The Lord of Design by Jas Deogan
• A theory why the internet is going down the toilet by Greg Rosalsky
• AI evaluation for UX content designers by Alice Chen
• Golden datasets: Evaluating fine-tuned large language models by Sigma AI
• “Powered By AI” Is Not a Value Proposition by Pavel Samsonov
• Women Who Use AI At Work Face A Predictable ‘Competence Penalty’ by Michelle Travis
• Overcoming the ‘everything everywhere all at once’ of content by Lauren Pope
• What's SUP?! Conversations with our 2024/25 Student Usability Panel by Joyce Peralta
• A Conversation on Queerness and AI: Related resources by Joyce Peralta
• The power of intentional analogies to align efforts, build trust, and influence outcomes by Eryn Yates
• Designing for distributed coherence by Scott Pierce
• Transitioning from content design to UX leadership by Shannon Leahy
• UX designers are suffering from a failure of imagination by Alba Villamil
• The ROI of Content Design by Melanie Seibert
• For people going places: How we founded the design interns programme at Wise by Nikki Godley
• How We Designed an Internship Students Love by Karim Naguib
• Vulnerability and Trauma-Informed Approaches by Adrie van der Luijt
• Portfolio struggles by Jas Deogan

Books (for content design/work)

• Good Job: Designing Interviews and Interviewing in Design by Margo Stern
• If Anyone Builds It, Everyone Dies: Why Superhuman AI Would Kill Us All by Eliezer Yudkowsky and Nate Soares
• Why Design is Hard by Scott Berkun and Bryan Zug
• The Chairs are Where the People Go by Misha Glouberman and Sheila Heti
• Mismatch: How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life) by Kat Holmes
• The Good Enough Job by Simone Stolzoff 
• Rest is Resistance: A Manifesto by Tricia Hersey
• Considerate Content: How to Make Your Content More Inclusive & Accessible by Rebekah Barry
• Content Operations from Start to Scale: Perspectives from Industry Experts by Carlos Evia
• Flow: The Psychology of Optimal Experience by Mihaly Csikszentmihalyi
• Empire of AI by Karen Hao
• Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism by Sarah Wynn-Williams
• Silicon Values: The Future of Free Speech Under Surveillance Capitalism by Jillian C. York
• The AI Con: How to Fight Big Tech’s Hype and Create the Future We Want by Emily M. Bender and Alex Hanna
• Atlas of AI: Power, Politics, and the Planetary Costs of Artificial Intelligence by Kate Crawford
• Character Limit: How Elon Musk Destroyed Twitter by Kate Conger and Ryan Mac
• AI 2041: Ten Visions for Our Future by Kai-Fu Lee and Chen Qiufan
• The Product of You: How to design, market, and sell yourself in your career by Sarah Doody
• Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word by Torrey Podmajersky
• Sustainable Content: How to Measure and Mitigate the Carbon Footprint of Digital Data by Alisa Bonsignore
• Strategic Content Design: Tools and Research Techniques for Better UX by Erica Jorgensen
• Org Design for Design Orgs: Building and Managing In-House Design Teams by Peter Merholz
• Just Enough Research by Erika Hall
• Design for Cognitive Bias by David Dylan Thomas
• Information Architecture: For the Web and Beyond by Louis Rosenfeld, Peter Morville, and Jorge Arango
• The Content Strategy Toolkit: Methods, Guidelines, and Templates for Getting Content Right by Meghan Casey
• Writing Is Designing: Words and the User Experience by Andy Welfle and MIchael Metts
• Content Transformation by Hinrich von Haaren
• The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma by Bessel van der Kolk
• What to Read Instead of the Body Keeps the Score
• The Myth of Normal: Trauma, Illness, and Healing in a Toxic Culture by Gabor Maté
• From Solo to Scaled: Building a Sustainable Content Strategy Practice by Natalie Marie Dunbar
• The Art of Gathering: How We Meet and Why It Matters by Priya Parker
• Bird by Bird: Some Instructions on Writing and Life by Anne Lamott
• UX Skills for Business Strategy: Articulating Impact for Product, User, and Business Outcomes by Torrey Podmajersky, Maya Elise Joseph-Goteiner, and Kim Mats Mats
• The Business of UX Writing by Yael Ben-David
• Cultivating Content Design by Beth Dunn
• Leading Content Design by Rachel McConnell
• Because Internet: Understanding the New Rules of Language by Gretchen McCulloch
• You Are a Badass: How to Stop Doubting Your Greatness and Start Living an Awesome Life by Jen Sincero
• Four Thousand Weeks: Time Management for Mortals by Oliver Burkeman
• Meditations for Mortals by Oliver Burkeman
• Recoding America: Why Government is Failing in the Digital Age and How We Can Do Better by Jennifer Pahlka
• How to Do Nothing: Resisting the Attention Economy by Jenny Odell
• Slow Productivity: The Lost Art of Accomplishment Without Burnout by Cal Newport 
• The Long Game by Dorie Clark 
• The Coming Wave: Technology, Power, and the 21st Century’s Greatest Dilemma by Mustafa Suleyman
• Range: Why Generalists Triumph in a Specialized World by David Epstein
• You Look Like a Thing and I Love You: How Artificial Intelligence Works and Why It's Making the World a Weirder Place by Janelle Shane
• Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy by Cathy O'Neil
• Designed with Care: Creating trauma-informed content by Rachel Edwards
• Deep Work: Rules for Focused Success in a Distracted World by Cal Newport
• Stolen Focus: Why You Can't Pay Attention—and How to Think Deeply Again by Johann Hari

Books (for fun/life)

• The Murderbot Diaries by Martha Wells
• The Dispossessed: An Ambiguous Utopia by Ursula K. Le Guin
• The Covenant of Water by Abraham Verghese
• Project Hail Mary by Andy Weir
• 1984 by George Orwell 
• Dungeon Crawler Carl by Matt Dinniman
• Same Bed Different Dreams by Ed Park
• Idlewild by James Frankie Thomas
• Women Talking by Miriam Toews
• El invencible verano de Liliana by Cristina Rivera Garza
• When her power awakens (Saving Taiamen Book 1) by Brenna Bustamante
• Anxious People by Fredrik Backman
• We Solve Murders by Richard Osman
• Eleanor Oliphant Is Completely Fine by Gail Honeyman
• When We Spoke to the Dead: How Ghosts Gave American Women Their Voice by Ilise S. Carter
• Jungle House by Julianne Pachico
• The Dream Hotel by Laila Lalami
• Death of the Author by Nnedi Okorafor
• Luminous by Silvia Park
• Views by Marc-Uwe Kling
• The Women by Kristin Hannah
• The Neapolitan Novels by Elena Ferrante
• North Woods by Daniel Mason
• Exhalation by Ted Chiang
• The Poppy War by RF Kuang
• Chain Gang All Stars by Nana Kwame Adjei-Brenyah
• Martyr! by Kaveh Akbar
• The Book of Form and Emptiness by Ruth Ozeki
• Tomorrow, and Tomorrow, and Tomorrow by Gabrielle Zevin
• Everything Must Go: The Stories We Tell About the End of the World by Dorian Lynskey
• A Gentleman in Moscow by Amor Towles
• Everything Sad is Untrue by Daniel Nayeri
• No Two Persons by Erica Bauermeister
• Braiding Sweetgrass: Indigenous Wisdom, Scientific Knowledge and the Teachings of Plants by Robin Wall Kimmerer
• The Year of Magical Thinking by Joan Didion
• How to Hide an Empire: The History of the Greater United States by Daniel Immerwahr 
• The Wager by David Gramm 
• The Light Eaters: How the Unseen World of Plant Intelligence Offers a New Understanding of Life on Earth by Zoë Schlanger
• Question 7 by Richard Flanagan
• Children of Time by Adrian Tchaikovsky
• Nuclear War: A Scenario by Annie Jacobson
• The Design of Everyday Things: Revised and Expanded Edition by Don Norman
• The Truth About Stories: A Native Narrative (Indigenous Americas) by Thomas King

Guidelines

• The AILuminate Benchmark by ML Commons
• A practical accessibility playbook for content designers from Farheen Samad
• WAI Guidelines: Informative Images
• Support and resources for planning, designing and building websites for the McGill community from Joyce Peralta
• Scottish Government Service Manual
• Making Content Usable for People with Cognitive and Learning Disabilities
• State and Local Governments: First Steps Toward Complying with the Americans with Disabilities Act Title II Web and Mobile Application Accessibility Rule
• Section 508 
• WCAG 2 Overview
• Intuit Inclusive Content Guidelines
• Plain Language Guide Series from Digital.gov 
• Inclusive Communication Guide from the Minnesota Medical Association
• Elimination of Harmful Language Initiative from Stanford University
• Adobe Spectrum Inclusive Design Guidelines
• Equity, Diversity, and Inclusion Inclusive Language Guide from American Psychological Association
• Conscious Style Guide by Karen Yin
• The Diversity Style Guide
• Disability Language Style Guide from the National Center on Disability and Journalism 
• Guides from Writer
• Stylebook on LGBTQ+ Terminology from the Association of LGBTQ+ Journalists 
• Disability-Inclusive Language Guidelines 
• The Dignified Storytelling Handbook
• Inclusive Language Guide from Oxfam
• Generative Artificial Intelligence Standard from MnDOT IT

• Design the Conversation: An approach to help you stay focused on the customer by Sara Walsh
• Add alt text to images in your PDFs using Firefox
• Experimenting with local alt text generation in Firefox Nightly
• Neural Text Summarization: A Critical Evaluation
• Microsoft Style Guide
• Words Matter Language Guide

Job boards

• All Hands (Cultivate)
• Her UX Path
• UXPA 
• Wellfound
• Working in Content

Meetups/conferences

• Deque axe-con 2026
• Throughline Conference from Active Voice
• World Information Architecture Day 2026
• Content Strategy DC
• Content Strategy Seattle
• Content Strategy San Francisco Bay Area
• Copenhagen Content Design
• London Content Design 
• RVA Content Strategy
• Sydney Content Strategy Meetup
• Twin Cities Content Community
• User Experience San Antonio
• UX Content Nashville

Merch

• Oxford Comma Appreciation Society T-shirt
• Punctuation is for corporations T-shirt
• What’s More Punk? T-shirt
• Ipsum Collective
• Button merch shop

Miscellaneous

• Directory: UX leaders with content design backgrounds from Shannon Leahy
• Read Your Color Assessment
• Pay to play: content and design tooling survey from Jane Ruffino
• Content + UX Slack community

Newsletters

• The Product Picnic by Pavel Samsonov
• The Jobs Newsletter by UX Content Collective
• Center for Humane Technology

Podcasts

• Content Design With Friends
• Content Rookie with Nicole Michaelis
• The Last Invention
• Finding Our Strong Ground with Brené Brown and Adam Grant
• Resume tips for UX professionals to help you land more interviews with Sarah Doody
• Writers of Silicon Valley with Patrick Stafford

Templates

• Portfolio Buddy Network Spreadsheet from Beth Keller Kirycki
• Impact Tracker from Rosie Olaivar
• Strategic Storytelling Mad Libs from Shannon Leahy
• Roles & responsibilities workshop from Yukti Tuli
• IA maps Miro board from Alice Bishop
• AI prompt to restructure content for your playbook from Alice Bishop
• Resources from Erin Erb’s presentation 

Tools

• Deque Accessibility Browser Extension
• Focus Friend
• Fable Testing
• Finch
• Forest 
• Healthy Mind Innovations
• Insight Timer 
• NotebookLM
• Productboard 
• Prompt Cowboy
• Prompt Maker
• Simulating Accessibility Personas
• Readability Analyzer

Video

• AI: What Could Go Wrong? with Geoffrey Hinton for The Weekly Show with Jon Stewart
• The Songs: The System is Down
• Undergraduate journey map/Service blueprint
• Ted Lasso: Be curious, not judgmental
• Technical Writing: Quick Start Guides by Leslie O'Flahavan on LinkedIn Learning